The insured had their office refurbished by an external contractor. The work was completed to a very poor standard, with elements remaining unfinished.
The contractor refused to correct the substandard work or finish the outstanding items, leaving the insured no option but to arrange for another firm to put right the work and complete the remaining elements.
Temple arranged for a solicitor to be appointed who helped the insured sue the contractor for damages and compensation – seeking over £14,000. The insured eventually accepted £12,500 in an out of court settlement, in addition to £2,000 towards legal costs.
The remaining solicitor’s fees and disbursements of £3,700 were covered by the Temple LEI policy.
