Key Contacts

Sean Fayle

Sean started his insurance career in 1994 and has been specifically involved in Legal Expenses since 1997. Over a long career specialising in legal expenses, he has worked as an underwriter, sales executive and relationship manager.

His experience of underwriting a variety of commercial and personal, stand alone and schemes accounts means that our customers have the benefit of his broad knowledge.

As a relationship manager, Sean has a strong focus on customer service and a desire to get the best outcomes for our clients and works closely with our business partners to achieve this.

Sean’s extensive knowledge of the legal expenses market helps to support Temple Legal Protection as a market leader for BTE & ATE insurance.

Sarah Steer

Sarah joined the insurance industry in 2013 as an account executive for a national insurance broker, and has over 10 years’ experience in the account management and development area.

While developing extensive knowledge of working with customers, from large corporates, associations and affinity groups, to personal lines and high net worth customers, Sarah had the opportunity to grow deep relationships with underwriters across a number of insurance providers.

Sarah takes great job satisfaction in building strong relationships with clients and business partners and has experience of working with a wide range of insurance products, in the personal lines and commercial sectors.

Joining Temple Legal Protection as a Legal Expenses Development Manager, helping Temple’s ethos of providing a high level of customer service, Sarah provides support internally and externally, assisting with on-boarding and policy distribution, through to external visits and account reviews. Sarah’s aim is to ease the process from the beginning and throughout the insurance journey.

Tracey Benn

Tracey joined Temple in 2014, with experience of the claims industry within a credit hire company.

She has many years of customer service within the motor and credit hire industry, in which she has dealt with contracts, new business and motor claims.

Tracey understands the importance of providing excellent customer service and supports the claims department in providing a swift and efficient service for our coverholders.

She is aiming to study for a CILEx qualification in the near future which will further enhance Tracey’s ability to support our customer’s requirements.

Lewis Fayle

Lewis is an Assistant Account Handler in the BTE team, having joined Temple in 2024. He brings a fresh perspective to the industry, having recently completed his A-levels and gaining valuable hands-on experience through a work placement at Temple prior to his full-time role.

Lewis' dedication to learning and professional growth is reflected in his proactive approach to his responsibilities at Temple. As he continues to gain experience, he aims to contribute to the team’s success while honing his skills to become a more knowledgeable and effective account handler.

Sophie Locke

Sophie joined Temple in 2023 and assists in the Business Support Team.

Previously working as an Administrator at Guildford Family & County Court, she has experience within Legal Administration, understanding how to effectively communicate and provide good customer service to all types of consumers as well as working to strict deadlines.

Sophie has a fine attention to detail and takes pride in providing a high quality service to our consumers.

In the near future, she plans to further her professional education by studying LLB Law.